Agencies and professional services
Calder & Roi
Operations consultancy. 5 people, billed by project.
$312,800
annual revenue
28
decisions
3
directors
7
years
5
team
Five people who cannot take on more work, and a three month waiting list.
The debate they have open today.
What it is like
- Revenue5
- $312,800 a year, in projects between $18,000 and $60,000.
- Maturity8
- Seven years in, with a method of their own written down.
- Complexity4
- Low. A project comes in, a piece of work goes out.
- Pace3
- Slow on purpose. Nothing is approved without agreement.
- Risk4
- Steady work, and nothing stopping anyone else from doing it.
- Upside4
- A hard ceiling unless they turn the method into a product.
Its board
- Marcus ReidSales director · Level 15
- Elena VossOperations director · Level 16
- Tomás LeivaPeople director · Level 13
Its rooms
Boardroom · Projects
3 decisions. 25 more inside.
These are only 3 of the 28 documented decisions of Calder & Roi.
Turning down a client worth 40% of revenue
There was a conflict of interest with another client of the house. They walked away knowing what it cost. It is the most expensive decision the firm has made.
Billing by fixed project instead of by the day
The client buys a result, not the presence of two people. They accepted that a badly estimated project comes out of their own pocket.
Writing the method before having anyone to use it on
Six weeks of both partners not billing, putting down in writing how an operations diagnostic gets done. It is the only thing the house has that cannot be copied in an afternoon.
28 documented decisions
3 visible · 25 inside the .ziri
With their reasons, their dates, the rooms where they were decided and the links to every person who took part.